Warranties


General Warranty Information for all Delta / JOBOX Products

Delta Consolidated Industries, Inc. warrants that this product is free from defects in materials and workmanship at the time of the sale. This warranty does not cover damage caused by accident or unreasonable or unintended use of the product. Modification, disassembly and/or re-assembly of the product will invalidate this warranty. Damage to the contents of the box, vehicle or other consequential damages is excluded from this warranty.

In the case of a nonconforming product, you should return the product to the point of purchase or an authorized Delta retail/dealer store. The seller will either repair or replace the product at their option if the product should prove to be defecting in material or workmanship. If you feel that you have not been offered a satisfactory resolution to your warranty issue, you maybe submit your request in writing for further consideration to:

Warranty Department
Delta Consolidated Industries, Inc.
P.O. Box 1846
Jonesboro, AR 72403-1846

Explain in writing the nature of the problem and why you feel you have not been offered a satisfactory solution. Be sure to include the Model Number of the product and a copy of the sales receipt.

Note: This warranty applies solely to domestic sales and shipments made within the continental USA. It gives you specific legal rights in the USA, and you may have other rights imposed by one or more states in the USA.

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Delta PRO Brand Crossover, Innerside, Chest, Topside, Underbed and Trailer Tongue Storage Products Three-Year Warranty Statement

This Warranty is made by Delta Consolidated Industries, Inc. to the original purchaser of Delta PRO Brand Aluminum and Steel Crossover, Innerside, Chest, Topside, Underbed Truck and Trailer Tongue Boxes and it is valid for three (3) years from date of the purchase upon presentation of a copy of the original sales receipt at the time of the warranty claim.

If the un-damaged Posi-Lift™ gas springs fail to open an unrestricted lid during the period of the warranty coverage stated above, Delta Consolidated Industries, Inc. will provide replacement gas springs at no-charge. Installation of replacement gas springs is not included.

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Delta PRO Limited Edition Crossover Truck Box Three-Year Warranty Statement

This Warranty is made by Delta Consolidated Industries, Inc. to the original purchaser of Delta PRO Limited Edition Aluminum Crossover Truck Boxes and it is valid for three (3) years from date of the purchase upon presentation of a copy of the original sales receipt at the time of the warranty claim.

Delta Consolidated Industries, Inc. warrants that this product is free from defects in materials and workmanship at the time of the sale. This warranty does not cover damage caused by accident or unreasonable or unintended use of the product. Modification, disassembly and / or re-assembly of the product will invalidate this warranty.

If the un-damaged Posi-Lift™ II gas springs fail to open an unrestricted lid during the period of the warranty coverage stated above, Delta Consolidated Industries, Inc. will provide replacement gas springs at no-charge. Installation of replacement gas springs is not included.

Damage to the contents of the box, vehicle or other consequential damages is excluded from this warranty.

In the case of a nonconforming product, you should return the product to the point of purchase or an authorized Delta retail / dealer store. The seller will either repair or replace the product at their option if the product should prove to be defective in material or workmanship.

If you feel that you have not been offered a satisfactory resolution to your Warranty issue, you may submit your request in writing for further consideration to the Warranty Department, Delta Consolidated Industries, Inc., P O Box 1846, Jonesboro, AR 72403-1846. Explain in writing the nature of the problem and why you feel you have not been offered a satisfactory solution. Be sure to include the Model Number of the product and a copy of the sales receipt.

Note: This warranty applies solely to domestic sales and shipments made within the continental USA. It gives you specific legal rights in the USA, and you may have other rights imposed by one or more states in the USA.

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Delta CHAMPION Brand Truck Box One-Year Limited Warranty

This warranty is made by Delta Consolidated Industries, Inc. to the original purchaser of Delta CHAMPION Brand Truck Boxes made by Delta Consolidated Industries, Inc. and is valid for one (1) year from date of purchase upon presentation of a copy of the original sales receipt at the time of the warranty claim.

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Delta Brand Aluminum, Steel and Poly Crossover, Innerside, Chest, Liquid Transfer Tank, Trailer Tongue and Wheel Well Storage Products One-Year Limited Warranty*

*Excludes Structural Foam Model 203000 and 204000 Crossovers which have a special warranty which apply to only these models.

This warranty is made by Delta Consolidated Industries, Inc. to the original purchaser of Delta Brand Aluminum, Steel and Poly Crossover, Innerside, Chest, Liquid Transfer Tank, Trailer Tongue and Wheel Well Boxes made by Delta Consolidated Industries, Inc. and is valid for one (1) year from date of purchase upon presentation of a copy of the original sales receipt at the time of the warranty claim.

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Delta Brand Model 203000 and 204000 Structural Foam Crossover Warranty Statements

One-Year Limited Warranty — This warranty is made by Delta Consolidated Industries, Inc. to the original purchaser of Delta Brand Structural Foam Model 203000 and 204000 Crossovers from Delta Consolidated Industries, Inc. and is valid for one (1) year from date of purchase upon presentation of a copy of the original sales receipt at the time of the warranty claim.

Lifetime Limited Warranty On Structural Foam Construction — If the Structural Foam Crossover body or lid fail due to defect in material and workmanship during the usable life of the product, Delta Consolidated Industries, Inc. will at its option repair or replace it at no-charge.

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JOBSITE Brand Steel Storage Products One-Year Limited Warranty

This warranty is made by Delta Consolidated Industries, Inc. to the original purchaser of JOBSITE Brand Steel Storage Boxes made by Delta Consolidated Industries, Inc. and is valid for one (1) year from date of purchase upon presentation of a copy of the original sales receipt at the time of the warranty claim.

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JOBOX Brand Crossover, Innerside, Chest, Topside and Underbed Truck Box Five-Year Limited Warranty Statement

This warranty is made by Delta Consolidated Industries, Inc. to the original purchaser of JOBOX Brand Aluminum and Steel Crossover, Innerside, Chest, Topside and Underbed Truck Boxes and it is valid for five (5) years from date of the purchase upon presentation of a copy of the original sales receipt at the time of the warranty claim.

Delta Consolidated Industries, Inc. warrants that these products are free from defects in materials and workmanship at the time of the sale. This warranty does not cover damage caused by accident or unreasonable or unintended use of the product. Modification, disassembly and/or reassembly of the product will invalidate this warranty.

If the undamaged Posi-Lift III Gas Springs fail to open an unrestricted lid during a period of Five (5) Years from the date of purchase, Delta Consolidated Industries, Inc. will provide replacement parts or replace the product entirely at its discretion at no-charge. Installation of replacement parts is not included.

Damage to the contents of the box, vehicle or other consequential damages is excluded from this warranty.

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GASBOY WARRANTY POLICY STATEMENT

(Limited Warranty)
New Product WARRANTY

GASBOY GUARANTEES NEW SERVICE STATION EQUIPMENT MANUFACTURED BY GASBOY IN ACCORDANCE WITH THE PROVISIONS STATED BELOW:

Gasboy will repair or replace parts and equipment found to be defective in materials or workmanship during the warranty period, subject to the following:

  1. Labor and travel costs incurred by the Authorized Service Contractor (ASC) while servicing Gasboy equipment are included, unless excepted, and will be paid at previously contracted rates to the qualified ASC.
  2. Warranty services must be performed by the nearest Authorized Service Contractor qualified to perform service on the defective equipment.
  3. Gasboy will supply new or rebuilt parts to replace parts which are found to be defective within the warranty period. Parts returned to Gasboy must be shipped with transportation charges paid and will be replaced with parts with transportation charges prepaid by Gasboy.
  4. New Equipment installations must be registered with the Gasboy Call Center within 24 hours of installation to receive full warranty benefits; otherwise, the warranty period commences at the date of invoice.
  5. Warranty service response time is 24 hours from time service is requested, Monday through Friday (8:00 am until 5:00 pm), excluding weekends. Emergency warranty response time is on-site within 4 hours. Hazardous warranty response time is on-site within one hour. Priority situations, emergency and hazardous, include imminent release of hazardous of dangerous materials, situations with imminent danger to life or property, and a complete site-down situation or 50 percent or more of the fuel dispensing capacity for any one product is inoperative. Overtime will be paid for priority situations only occurring outside routine warranty service hours.
  6. Warranty repair requiring rented equipment, overtime premium, lodging or charter travel must be approved in advance of service expenditure by the Gasboy Warranty Administration Department.

Commercial Pumps and Dispensers, Full-Cabinet Consumer Pumps

Commercial Pumps and Dispensers, Full-Cabinet Consumer Pumps are warranted against defects in material and workmanship for one year from date of installation or 24 months from date of original invoice, whichever occurs first. Warranty coverage includes parts and labor.

Exclusions: This warranty excludes hose breakaways, nozzles, hoses and fittings, nozzle-end swivels, retriever cables, graphics materials specified by the customer, fuel filters, belts adjustments, meter calibration, fluorescent lamps, vapor recovery testing and balance system piping, customer-specified items manufactured by others, and customer requested reprogramming of equipment. Some of these excluded items may be warranted by their manufacturer, and warranty claims in connection with these items should be presented directly to the manufacturer.

Small Transfer Pumps, Meters, Pressure Regulators

Small Transfer Pumps, Meters and Pressure Regulators are warranted against defects in material and workmanship for 24 months from date of installation or 30 months from date of original invoice, whichever occurs first. Non-registered equipment warranty will default to invoice date. The warranty covers parts only. Excepting the Model 2020 Hand Pump, which has a 90-day part warranty from date of original invoice.

New Spare Parts

All new spare parts or warranted replacement parts are warranted against defects in material and workmanship for one year from date of original invoice. The warranty covers parts only.

Keytrol

The Keytrol is warranted against defects in material and workmanship for one year from date of installation or 24 months from date of original invoice, whichever occurs first. Warranty coverage includes parts and labor.

Fuel Management Systems

CFN/Profit Point, Series 1000/FleetKey, TopKAT, and factory installed Fuel Point Reader are warranted against defects in material and workmanship for one year from date of installation or 24 months from date of original invoice, whichever occurs first. Warranty coverage includes parts and labor.

Standalone and Retrofit Fuel Point Readers, and Fuel Point-vehicle and dispenser components are warranted against defects in material and workmanship for one year from date of installation or 24 months from date of original invoice, whichever occurs first. The warranty covers parts only.

The warranty for field installed/retrofitted Fuel Point Readers is non-transferable. The removal and installation of such components into another pump/dispenser will void the warranty.

Peripherals (Modems, CRT's, Flat Screen, Scanner, PIN Pad, Customer Display, ) are warranted against defects in material and workmanship for one year from date of installation or 24 months from date of original invoice, whichever occurs first The warranty covers parts and labor.

Printers (Logger, Receipt, etc.) are warranted against defects in material and workmanship for 90 days from date of installation or 180 days from date of original invoice. The warranty coverage is parts and labor.

Peripherals (Encoders and Embossers) are warranted against defects in material and workmanship for six months from date of original invoice. The warranty covers parts only.

General Exclusions

  1. Problems caused by faulty installation are not covered by this warranty. This warranty applies only if equipment has been installed and used in accordance with Gasboy Installation, Operating and Service Instructions. Problems caused by improper maintenance of equipment are not covered by this warranty.
  2. Use of service personnel other than qualified Gasboy service providers without prior approval of the Warranty Administration Department will void payment of the warranty claim in question.
  3. Damage suffered by Gasboy's equipment resulting from shipping, accident, power surges, neglect, misuse, act of Nature, or abuse is not covered by this warranty.
  4. Use of non-Gasboy replacement parts, defects caused by the unauthorized addition of non-Gasboy items to Gasboy equipment or by the unauthorized alteration of Gasboy equipment voids this warranty.
  5. THIS WARRANTY DOES NOT COVER ANY INDIRECT DAMAGES OR LOSS OF PRODUCT OR REVENUE. Repair or replacement of the defective part or component under the terms of this warranty is the EXCLUSIVE REMEDY. Gasboy is not liable for incidental, consequential or indirect damages or loss, including without limitation personal injury, death, property damage, environmental damages, product damages, loss of product, or loss of revenue or profits. Gasboy is not liable for any claims or lawsuits against the customer.
  6. This warranty does not cover any pump or dispenser components in contact with fuels containing more than 5% methanol or 10% ethanol or 15% MTBE by Volume. This warranty does not cover any component(s) exposed to M85/E85 fuel or other alcohol rich fuel.

THE WARRANTY CONTAINED HEREIN IS EXCLUSIVE AND THERE ARE NO OTHER EXPRESSED, IMPLIED OR STATUTORY WARRANTIES. WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY EXCLUDED.

GASBOY Warranty Department F-43
7300 W. Friendly Ave., P.O. Box 22087
Greensboro, NC 27420
 
Phone: 800-444-5529
Fax: 336-547-5393

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JOBOX Brand On-Site Storage Products One-Year Limited Warranty Statement

This warranty is made by Delta Consolidated Industries, Inc. to the original purchaser of JOBOX Brand On-Site Storage Products and it is valid for one (1) year from date of the purchase upon presentation of a copy of the original sales receipt at the time of the warranty claim.

Delta Consolidated Industries, Inc. warrants that these products are free from defects in materials and workmanship at the time of the sale. This warranty does not cover damage caused by accident or unreasonable or unintended use of the product. Modification, disassembly and/or reassembly of the product will invalidate this warranty.

Damage to the contents of the box, a vehicle, structure or other consequential damages is excluded from this warranty.

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Kargo Master Racks Limited Warranty Statement

Kargo Master Inc. extends to the purchaser of this Kargo Master product:

LIFETIME FRAME WARRANTY — If your product cracks, bends, buckles or structurally fails in any way, Kargo Master, at its option and expense, will either replace or repair the product.

EXCEPTIONS AND EXCLUSIONS — This warranty does not cover shipping damage, product misuse, improper installation, road hazard, impairment from accidents, overloading beyond the stated rack capacity. This warranty does not cover the cost of repairs made outside the factory without factory authorization. Any alterations to this product render these warranties null and void.

LOAD CAPACITY — All Kargo Master racks have a “Rated Capacity”. This means that the unmounted rack itself is designed and tested to support this amount of evenly distributed weight. PLEASE NOTE, your vehicle may be equipped to handle the rack with this weight of cargo. Kargo Master makes no representation or warranties as to the amount of weight that can be carried safely by or without damaging the body of your vehicle. Always keep heavy loads evenly distributed and as low as possible. Overloading your vehicle will greatly reduce stability and can cause dangerous braking and handling problems. Heavy loads on top of the vehicle will substantially increase the tendency of the vehicle to overturn. Consult your vehicle manufacturer as to the load carrying capacity of the vehicle and vehicle body.

LIMITED WARRANTY — This frame warranty contains all of the terms of the warranty being provided in connection with Kargo Master products. No person is authorized to make any changes or additions to the terms set forth herein unless they are set forth in writing and signed by an officer of the Company. All other express and implied warranties, including warranties of merchantability and fitness for a particular purpose, are hereby disclaimed. If the Kargo Master product failure is covered by the Frame Warranty, the Company's sole obligation shall be replacement or repair of the Kargo Master product described above. In no event will the company be liable or responsible to the purchaser, employees, or agents of the purchaser, family members or other users for any damages other than the cost to replace or repair the Kargo Master product as described above. Th is limitation applies to damages of any kind, including any direct or indirect damages, lost profits, lost savings, loss of use or cost of capital, physical injury or death, or other special incidental, exemplary, punitive, or consequential damages whether for breech of contract , tort, or otherwise or whether arising out of the inability to use the Kargo Master product. This warranty is limited: thus the terms and conditions of the warranty should be reviewed and understood before purchasing or installing the Kargo Master product.

To obtain performance obligations under this warranty:

  1. Mail Factory Copy of warranty registration within 10 days of purchase to:
    Kargo Master Inc.
    11253-G Trade Center Dr.
    Rancho Cordova, CA 95742
  2. If a defect in materials or workmanship appears within the warranty period, take the product to your authorized dealer. If no dealer is available, contact the factory.
  3. Make a claim under the warranty (your dealer will assist you) and pay freight charges to ship the product back to the factory.
  4. You must return the product within the warranty period.
  5. Kargo Master will promptly remedy the defect and will return the product prepaid.

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